WHO IS HELLOMYBNB

We replace the reception/concierge service of a hotel. 

In a short-term rental you do not have the opportunity to go down to ask for information, tips or assistance. HelloMyBnB is your personal assistant before, during and after your stay. Whether you are traveling by Airbnb, Booking, Home Exchange, etc… we are here via a simple SMS / WhatsApp to assist you on any request as long as it is legal 😉

HOW CAN I GET STARTED WITH HELLOMYBNB ?

Simply sign up on our OFFERS page

I JUST SIGNED UP ! WHAT CAN I EXPECT NEXT ?

You will receive a text message from +33 7 56 79 56 41. If you do not receive a message, email us at contact@hellomybnb.com

WHAT ARE THE BENEFITS FOR TRAVELLERS ?

Sometimes forgotten, the “Airbnb” experience is to feel at home anywhere in the world, but most of the time we find ourselves in a well-equipped apartment designed like a hotel but without the services . With a simple SMS / WhatsApp , “HelloMyBnB” assists travellers before, during and after their trip. 

Before your trip, free yourself of time, ask us by SMS / WhatsApp the best areas for your next destination, events not to be missed, local experiences or even  (delete for – us) to book your accommodation for you!

During your stay, with a simple SMS / WhatsApp, you can ask us for a babysitter, a doctor,  or any one of a 100 + requests, in short … the guarantee of a pleasant stay without the hassles !!

IS "HELLOMYBNB" A ROBOT?

All your SMS are handled by our “airbnb angels”. Our angels are human fairies with one mission:- answer all your requests in time and with a high quality of service.

A GREAT CONCEPT, BUT HOW MUCH DOES IT COST ?

We have 3 different offers for travellers, whether you are a Casual Traveler, a Nomad Traveller or a Globetrotter.

Casual Traveller: Pay as you travel: € 25 / trip that includes SMS / WhatsApp assistance for the entire stay without monthly subscription fees.

Nomad Traveller: 9,90 € / Month that includes assistance by SMS / WhatsApp before, during and after your trip.

Globetrotter: 99 Euro / year:   Your unlimited requests by SMS / WhatsApp to your personal assistant “HelloMyBnB” all year for only 8.25 € / month with our annual package. The ideal package if you are a frequent traveler.

HOW DOES PAYMENT FOR PRODUCTS AND SERVICES WORK ?

With each request of product and / or service we send you a quotation by SMS or WhatsApp. Once the quote is accepted by a simple GO we will send you a secure payment link to validate your purchase.

"HELLOMYBNB" IS ACCESSIBLE IN WHICH CITY / COUNTRY?

You can use our services anywhere in the world or you can reach us via SMS or WhatsApp. With our network of partners we are able to answer all your requests whether you are in New York or Paris.

HELLOMYBNB AND INTERNATIONAL TELEPHONE NUMBERS ?

HelloMyBnB has thought of all the different types of travellers. 

HelloMyBnB by SMS is compatible with French, Irish, English and American phone numbers. For all other countries, you have access to your personal assistant via WhatsApp

You always have the choice to contact us via SMS or WhatsApp.

CAN I CONTACT YOU ONLY BY SMS ?

We have made the choice to make your life easier by proposing the 2 means of communication that we think are the most adapted and practical: SMS & WhatsApp!

By SMS and WhatsApp, contact your HelloMyBnB assistant, from your phone, quickly and cheaply

WHY SHOULD I SUBSCRIBE ?

Because we are awesome 😉 and also because it is so simple to subscribe and cancel when needed. HelloMyBnB you have the possibility to cancel your subscription at any time. You can subscribe at the time of preparing your trip and terminate once back home. Did you know on average people travel 4.9 times a year. Whether it’s a weekend with friends, a week with your family or a business trip HelloMyBnB will help you before, during or after your trip.

WHAT IS YOUR CANCELLATION POLICY ?

HelloMyBnB is designed to improve over time, so it’s best to try our service over the course of a few months so that we can learn your tastes, issues and habits. 

Pregnant ? (your wife not you…) and can’t travel for a few months you can suspend your subscription at any time when you are not traveling by sending us an e-mail to contact@hellomybnb.com, by sending us an SMS or in your online account

WHAT CAN I ASK HELLOMYBNB ?

Here are some examples of requests:

HelloMyBnB I need an Airbnb in Ajaccio for the week of October 18th, 4 people, near the beach.

HelloMyBnB I need a rental car delivered to my Airbnb for tomorrow at 3pm until Monday 4pm.

HelloMyBnB, check out is at 11:00 am but my flight is at 20:00. Can you pick up my luggage and send it directly to my house ?

HelloMyBnB, I am intolerant to Gluten, can you arrange gluten free breakfasts every morning from 22nd to 26th November at my Airbnb address ?

HelloMyBnb, my flight has been canceled. Please help me find a new flight leaving tomorrow.

HelloMybnb, we arrive in our airbnb but there is no wifi. Can you find us a solution ?

IS THERE A LIMIT IN THE AMOUNT OF SMS’S I CAN SEND OR THE TYPE OF REQUESTS ?

No ! The only limit is your imagination and the law. All requests to HelloMyBnB are unlimited!